Diploma in Computer Systems Technician - Information Technology Infrastructure and Services

Sheridan College - Davis Campus

Canada,Ontario

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24 Months

Duration

CAD$ 18,443/year

Tuition Fee

CAD$ 100

Application Fee

Sep 2022

Apply Date

Canada, Ontario

Type: College

Location Type: Semi-Urban

Founded: 1967

Total Students: 24,500 +

Int. Students: 8,700 +

Campus Detail

Main Campus Address

7899 McLaughlin Road, Brampton, Ontario, CA

Diploma in Computer Systems Technician - Information Technology Infrastructure and Services

Program Overview

Develop a specialized skill set that combines technological expertise with critical thinking and problem-solving abilities.

Hands-on emphasis

  • The Computer Systems Technician – Information Technology Infrastructure and Services program emphasizes hands-on IT learning via labs, simulators and projects. As a balanced offering, part of the program covers "soft skills" such as customer support, team-based work, leadership, entrepreneurship and communication.

Learning Outcomes

  • The successful completion of this program will enable the graduate to:
    • Analyze and resolve basic information technology problems through the application of systemic approaches.
    • Support the analysis, planning, design, development and implementation of computer systems and networks.
    • Design, install, configure, troubleshoot and manage components of computer systems and networks.
    • Apply basic knowledge of software application development.
    • Apply basic knowledge of database connectivity issues and concepts.
    • Apply principles of data management to ensure the integrity of information.
    • Complete all work in compliance with relevant policies, practices, processes and procedures.
    • Participate as an effective individual and member of a team.
    • Interpret, produce, and present work-related documents and information effectively and accurately.
    • Identify and implement strategies to improve job performance and promote personal and professional growth.
    • Install, configure, and optimize microcomputer operating systems and network application software including Windows and Linux software.
    • Install, manage, and maintain web servers; design and develop websites.
    • Implement cross-platform integration among PC/LAN and mid-range computing systems.

Hands-on experience

  • Get direct experience in all areas of client and server hardware, software and networking, including:
    • Network design and maintenance
    • Operating systems and databases
    • Website design
    • Call tracking and customer service
    • Network security
    • Virtualization and cloud computing