Diploma in Office Administration in Health Services

George Brown College - Waterfront Campus

Canada,Ontario

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24 Months

Duration

CAD$ 15,190/year

Tuition Fee

CAD$ 95

Application Fee

Sep 2022

Apply Date

Canada, Ontario

Type: College

Location Type: Urban

Founded: 1967

Total Students: 32,117 +

Int. Students: 4,900 +

Campus Detail

Main Campus Address

51 Dockside Dr, Toronto, ON M5A 1B6, Canada

Diploma in Office Administration in Health Services

Program Overview

Office Administration – Health Services is a two-year diploma program that will prepare you to work effectively and efficiently in a health-care office environment. These often dynamic settings can require a broad range of skills, including both technical and soft or 'people' skills.

Some of the practical and technical skills include:

  • Computer applications and software
  • Medical terminology and anatomy
  • Transcription
  • Administrative and clinical office procedures
  • Billing for medical office settings
  • Health-care law

We'll also prepare you to communicate effectively in a medical office environment by teaching you best practices with respect to:

  • Active listening
  • Effective writing for business communication
  • Oral communication skills

Program Learning Outcomes

  • The graduate has reliably demonstrated the ability to:
    • Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
    • Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
    • Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
    • Operate and provide support to others related to the use of office equipment and technologies.
    • Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
    • Produce financial and client billing records for health services by compiling relevant information and using accounting software.
    • Produce health documents and reports using available technologies and applying industry standards.
    • Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
    • Identify and use non-invasive clinical tasks to support effective and efficient health service operations.